State Farm® Insurance Agent Matt Possehl

"Lyndsy is great, friendly and efficient. She could answer all questions. She responded to our requests quickly and efficient. We love working with this office and will continue working with them. Keep up the great work! Thank you."

"I have had nothing but great experiences with State Farm. Lyndsy is great at providing information to us quickly and efficiently. We just had to file a glass claim and the process was so easy. They really go above and beyond with customer service which in my opinion makes all the difference and why I would work with this agent."

"Great experience switching insurance recently - Lyndsy provided great service and follow up - very happy!"

"I had State Farm through this agent for 3-4 years and never had a problem. To lower my premium I decided to check rates with other companies. Progressive Insurance came back with a lower quote. The agent on the phone said it was the same exact coverage as my previous policy. I had this insurance for a few days when I decided to trade my 2022 car for a 2024 and I called Progressive to transfer my coverage to the new vehicle. The agent said that my premium actually decreased. Hmmm. I then looked at all my documents and lo and behold Progressive had not given me Collision and Comprehensive coverage as they said they had. I had driven the new vehicle for 1800 without that coverage. I was able to reinstate my State Farm policy without a hitch with Lindsy at this agency. She was very nice and extremely professional. Thank you for your help. Progressive Insurance needs to spend less money on Flo and more on competent on line agents."

"Matt is completely unprofessional. As I’m going through a divorce, I called him to let him know that I I needed to be separated from my ex-husband‘s policy and I would like to know how much it would be for me to be on my own policy. He told me it would take three weeks to figure out these numbers and then he would call me back. Instead of calling me back, he spoke to my ex-husband who just told him I wanted to be taken off of the policy. Matt never called me back about pricing or what kind of coverage I would like. He simply stuck me with a bill for $223. I didn’t even know what I was paying for, but he felt it was sufficient to talk to somebody that I was separating my life from instead of the person who called him for the quote. When I called Matt to let him know that I felt it was very unprofessional of him to do so, and that I would not be moving forward with his policy for the price as well as the unprofessionalism that I experienced with him, he then raised his voice at me over the phone. I would strongly suggest to find insurance elsewhere."

"Lyndsy was very helpful and got us exactly what we needed as a new landlord needing a home dwelling policy. Because of her fabulous service, and great communication, I really wanted State Farm to be the one. Since they came in at the best rate, they were! I recommend Lyndsy and State Farm (Matt Possehl agency) in Flagstaff."

"Great customer service, friendly and good prices. Doesn't get any better 😁"

"Over the past couple of months, I have reached out to Matt’s office to get some quotes. Lyndsy, an Account Manager, has always responded to my inquiries on the very same day. She is fantastic - so helpful and friendly. I’ve been with State Farm for over a decade across multiple states and Matt’s office has had the best service of them all. Highly recommend."

"Recently switched my policies to Matt’s office and couldn’t be happier! I had some issues with my polices at previous offices and was looking for somewhere that would provide excellent service for my needs and I definitely found that here! Highly recommend Matt’s office for your insurance needs!"

"Lyndsy is awesome. Super helpful and easy to work with."

"When I moved from out-of-state Matt and his team were great at explaining what to do and how to do it! The move was made easier by Matt and his team! They are super quick to get you what you need!"

"Matt and his team were extremely helpful. They responded very quickly and answered all questions I had. Would definitely recommend going to Matt and his team for all your insurance needs!"

"By far the best experience I have ever had with a insurance company. Most companies that I have dealt with never wanted to get to know me on a personal level but the staff working here did. It made me feel like family and assured me that my family will be taken care of"